jilliee Privacy Policy

This Privacy Policy governs the collection, use, storage, sharing, and protection of personal information by jilliee ("we," "us," or "the Platform") in connection with all services available at jilliee.vip, including account registration, gaming services, deposits and withdrawals, bonus participation, customer support, and marketing communications.

This Policy applies to all individuals who interact with the jilliee platform, including registered Filipino players, visitors to jilliee.vip who do not register an account, and individuals who contact jilliee's customer support team. By using the jilliee platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.

jilliee collects personal data across the following categories, depending on your level of engagement with the platform:

jilliee collects personal data through the following channels:

• Directly from you: When you register an account, complete KYC verification, make a deposit or withdrawal, contact our support team, participate in a promotion, or update your account profile.
• Automatically: When you access jilliee.vip, our servers automatically record technical data including your IP address, device identifiers, browser type, session duration, pages visited, and interactions with the platform interface. This data is collected via server logs and first-party cookies.
• From payment service providers: When you initiate a transaction via GCash, PayMaya, BDO, BPI, or Metrobank, those providers transmit transaction confirmation data to jilliee to complete the payment process.
• From identity verification services: When jilliee uses third-party KYC verification tools to validate government-issued identification documents, those services return verification status and extracted identity data.

jilliee processes your personal data for the following purposes:

• Account Management: Creating and maintaining your jilliee account, verifying your identity, and enabling access to platform features.
• Service Delivery: Processing deposits and withdrawals, providing access to games, awarding bonuses, and administering your player wallet.
• Legal and Regulatory Compliance: Fulfilling KYC and Anti-Money Laundering (AMLA) obligations under Philippine law, reporting to PAGCOR and the Anti-Money Laundering Council (AMLC) as required, and complying with any lawful regulatory or judicial request.
• Responsible Gaming: Monitoring gaming activity to identify patterns consistent with problem gambling, administering self-exclusion requests, enforcing deposit and session limits, and ensuring platform-wide compliance with the 21+ age restriction.
• Fraud Prevention and Security: Detecting and preventing fraudulent transactions, unauthorised account access, bonus abuse, and money laundering activity.
• Customer Support: Responding to enquiries, resolving disputes, and maintaining records of support interactions.
• Marketing: Sending promotional communications to players who have consented to receive them. See Section 12 for opt-out rights.
• Platform Improvement: Analysing aggregated, anonymised usage data to improve jilliee's game library, user interface, and service quality.

Under the Data Privacy Act of 2012, jilliee processes your personal data on the following legal bases:

• Contractual Necessity: Processing required to perform the Terms and Conditions agreed upon registration, including account management, payment processing, and game delivery.
• Legal Obligation: Processing required to comply with Philippine laws including RA 10173, the Anti-Money Laundering Act (AMLA), and PAGCOR licensing requirements.
• Legitimate Interests: Processing for fraud prevention, platform security, and responsible gaming monitoring, where jilliee's legitimate operational interests do not override your privacy rights.
• Consent: Processing for marketing communications, where you have provided explicit consent, which may be withdrawn at any time.

jilliee does not sell, rent, or trade your personal information. Your data may be shared with the following categories of recipients only to the extent necessary for the stated purpose:

• Payment Service Providers: GCash, PayMaya, BDO, BPI, and Metrobank receive transactional data necessary to process deposits and withdrawals on your behalf.
• Identity Verification Providers: Third-party KYC and anti-fraud service providers who verify identity documents during the account verification process.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine regulatory or law enforcement authorities, where disclosure is required by law or compelled by a lawful order.
• Technology and Infrastructure Providers: Cloud hosting, database management, and cybersecurity service providers who access data only as processors acting under jilliee's written instructions and confidentiality obligations.
• Game Content Providers: Game developers and studios may receive anonymised or aggregated gameplay data for regulatory certification and audit purposes. No personally identifiable information is shared with game providers.

jilliee's primary operations and data processing infrastructure are based in the Philippines. Certain third-party service providers — including cloud infrastructure providers and KYC verification platforms — may process data in jurisdictions outside the Philippines.

Where personal data is transferred outside the Philippines, jilliee ensures that such transfers comply with the requirements of RA 10173, including the requirement that recipient jurisdictions provide adequate protection for personal data, or that appropriate contractual safeguards (such as Standard Contractual Clauses equivalent to Philippine NPC guidelines) are in place to protect your data.

jilliee retains personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the following minimum retention obligations:

• Account and Identity Data: Retained for the duration of the active account relationship and for a minimum of five (5) years following account closure, in compliance with PAGCOR and AMLA record-keeping requirements.
• Financial Transaction Records: Retained for a minimum of five (5) years following the date of transaction, as required by the Anti-Money Laundering Act.
• Gaming Activity Logs: Retained for a minimum of three (3) years for dispute resolution and regulatory audit purposes.
• Marketing Consent Records: Retained until consent is withdrawn and for a reasonable period thereafter to demonstrate compliance.
• Support Communication Records: Retained for two (2) years from the date of closure of the relevant support case.

Upon expiry of applicable retention periods, personal data is securely deleted or anonymised in a manner that prevents re-identification.

jilliee implements a multi-layered security framework to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Key measures include:

• Encryption in Transit: All data transmitted between your device and jilliee's servers is encrypted using TLS 1.3 / 256-bit SSL protocols.
• Encryption at Rest: Sensitive personal data stored in jilliee's databases is encrypted using AES-256 encryption.
• Access Controls: Access to personal data within jilliee's systems is strictly role-based. Only personnel with a legitimate operational need are granted access to specific data categories.
• Two-Factor Authentication: jilliee supports optional two-factor authentication for player accounts via OTP delivered to registered Philippine mobile numbers.
• Fraud Monitoring: Automated fraud detection systems monitor for suspicious access patterns, unusual transaction activity, and indicators of account compromise.
• Penetration Testing: jilliee's platform undergoes regular third-party security assessments to identify and remediate vulnerabilities.

As a Philippine data subject, you are entitled to the following rights with respect to your personal information held by jilliee. To exercise any of these rights, please contact jilliee's Data Protection Officer using the contact details in Section 16.

jilliee uses first-party cookies and similar tracking technologies to provide core platform functionality and improve the user experience. jilliee does not deploy third-party advertising cookies or cross-site tracking technologies.

11.1 Types of Cookies Used

• Strictly Necessary Cookies: Essential for the operation of the platform, including session management, authentication tokens, and security features. These cannot be disabled without impairing platform functionality.
• Functional Cookies: Retain your preferences — such as language settings, game lobby view preferences, and responsible gaming configuration — across sessions.
• Analytics Cookies: Collect anonymised data about how users navigate jilliee.vip to help jilliee improve platform design and performance. No personally identifiable information is associated with analytics data.

11.2 Cookie Management

You may manage or delete cookies through your browser settings. Disabling strictly necessary cookies will impair your ability to access jilliee's account-based features. Browser-level cookie controls do not affect jilliee's server-side logging of IP addresses and session metadata, which are retained for security purposes.

With your consent, jilliee may send you marketing communications via email or SMS regarding promotions, new games, seasonal offers, and platform updates. These communications are sent to the email address and Philippine mobile number registered on your jilliee account.

You may withdraw your consent to receive marketing communications at any time by:

• Updating your communication preferences in your jilliee account settings; or
• Contacting jilliee's Data Protection Officer at the details provided in Section 16.

Withdrawal of marketing consent does not affect the delivery of transactional communications — such as deposit confirmations, withdrawal processing updates, account security alerts, and KYC verification notices — which are necessary for the operation of your account and will continue to be sent regardless of marketing preferences.

jilliee is a 21+ platform. jilliee does not knowingly collect or process personal data from individuals under the age of 21. The registration process includes an explicit age declaration, and KYC verification confirms account holders are of the required age.

If jilliee discovers or is informed that personal data has been collected from a person under 21 years of age, the associated account will be immediately suspended, all data collected will be deleted to the extent permitted by regulatory record-keeping obligations, and any balances will be handled in accordance with jilliee's Terms and Conditions and applicable Philippine regulations.

In the event of a personal data breach that poses a real risk to the rights and freedoms of affected data subjects, jilliee will:

• Notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, as required under the NPC's breach notification guidelines.
• Notify affected data subjects — including jilliee players whose personal information was compromised — without undue delay, providing a clear description of the nature of the breach, the categories of data affected, the likely consequences, and the measures jilliee is taking in response.
• Conduct a thorough internal investigation and implement remediation measures to prevent recurrence.
• Maintain a record of all data breaches — regardless of whether they trigger mandatory notification — as required by RA 10173.

jilliee may update this Privacy Policy periodically to reflect changes in our data processing practices, legal obligations, or regulatory guidance from the National Privacy Commission. The effective date of the current version is displayed at the top of this document.

Material changes to this Policy — those that meaningfully affect how we collect or use your data, or that affect your rights — will be communicated to registered account holders via email at least 14 days before the updated Policy takes effect. Continued use of the jilliee platform after the effective date of a revised Privacy Policy constitutes acceptance of the updated terms.

We encourage you to review this Policy periodically to stay informed of how jilliee protects your personal information.

jilliee has designated a Data Protection Officer (DPO) responsible for overseeing compliance with RA 10173 and this Privacy Policy. If you have any questions, concerns, or requests regarding your personal data, or if you wish to exercise any of the data subject rights described in Section 10, please contact the jilliee DPO through the following channels:

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you believe jilliee has processed your personal data in violation of RA 10173.

This Privacy Policy was last updated on 1 January 2026. It supersedes all previous versions of the jilliee Privacy Policy.